There are truly no real emergencies in real estate, but one of the worst things you can do is become incognito. I always ask for every piece of contact information I can get; nevertheless, it’s inevitable that someone will go on vacation or out of town and not let me know.
The other day when one of my clients apologized for not getting back to me sooner, I told her: Don’t worry. I know where you live. If necessary, I’ll park myself at your desk or in your driveway. I’ll call you on every phone number I can find, send emails, and even call your mother if I have her number – and sometimes I do!
Although there aren’t any emergencies, there are certainly times when I need to speak with a client RIGHT NOW. If we’re in negotiations or an important decision needs to be made, the last thing I want to find out is that you’re on a plane to tim-buck-two and I won’t be able to get a hold of you for a couple of days or even hours.
The first two weeks of a purchase or sale are the busiest, when you’ll be involved the most. So if you have a business or vacation trip, don’t plan on writing an offer and jumping on a plane to a far off land where you’ll be unreachable. I’ll hunt you down!