Over the long weekend I received an inconsiderate, rude email from a woman I’ve never met, nor spoke to – not that either of those things would make how I feel about what she said or what I’m about to say any different.
I’m a damn good agent – and yes, that’s my opinion. If you don’t know what to think of that, good. Thinking is important and it’s important to think before I speak – and I have.
At the end of a home sale or purchase, it’s a win if the client still likes me – not because I’ve changed from the beginning to the end. I’m still the same person I was the first day we met. My services, beliefs, morals, ethics – just plain who I am – hasn’t changed. It’s the client whose changed. They have just gone through one of the most stressful and anxiety-producing events of their life. After a tornado of intense emotion and sometimes a difficult transaction, for whatever reason, it’s a win if they still like me.
When someone such as this woman attacks me – even though I don’t even know who she is – I wonder what could I have done differently. How could I have changed her reaction. The bottom line answer is that I couldn’t. It’s not about me. It’s about her. It’s about them. I always do my best. Sometimes it’s good enough for people; sometimes it isn’t.
That venom came out of her fingers – not mine. I didn’t instigate it, encourage it or deserve it.
Here’s a link to clients who still like me. I thank God for them. They make the crap I have to deal with in my job minuscule.